Cancellation and/or Refund Policy

Cancellation and/or refund requests must be received in writing by email or mail. You are responsible for ensuring that Doctors Beyond Borders received your written request. Doctors Beyond Borders will reply with written acknowledgement.

If you cancel more than fourteen business days prior to the first day of consulting, your consulting fee will be fully refunded.

If you cancel fourteen or less business days prior to the first day of the consulting meeting, 50% of the consulting fee will be refunded.

Cancellations made with less than seven business days notice prior to the consulting meeting date, or failure to appear for the consulting meeting, will result in forfeiture of the consulting fee.

Requests to reschedule are accepted with a minimum of two business days notice. If possible, consulting will be rescheduled to another available time slot, preferably within two weeks of the originally scheduled date. The rescheduled consulting meeting must take place within three months. If the web-based consulting meeting has not taken place within three months of the original date, Doctors Beyond Borders will consider the consulting cancelled by you, and all deposits, fees and remaining balance will be forfeited. Due to the fact that Doctors Beyond Borders reserves the dates you schedule for your personal use thereby preventing us from scheduling consulting for other customers on those date(s), rescheduling is allowed on a one time basis only, with no further rescheduling permitted.

If you encounter IT problems that cause the start of the consulting meeting is to be delayed by 15 minutes or more, we may proceed and complete the consulting meeting if possible and if time permits. If not, we will work with you to reschedule the consulting meeting to the next available opening, which may or may not be the same day.

Doctors Beyond Borders reserves the right to cancel a consulting meeting at any time. If Doctors Beyond Borders cancels the consulting meeting due to unforeseen circumstances beyond the control of Doctors Beyond Borders, you are entitled to re-schedule the consulting meeting based upon availability.

Doctors Beyond Borders reserves the right to reschedule a consulting meeting at any time. If Doctors Beyond Borders reschedules a consulting meeting due to unforeseen circumstances beyond the control of Doctors Beyond Borders, the consulting meeting will continue at the next available time that is convenient for you. Doctors Beyond Borders is not responsible for travel arrangements, travel fees, or any expenses incurred by you as a result of such cancellation or reschedule.

Product/service details:

Service: Medical Tourism and Digital Marketing Consultancy services:

*Contact us for custom service pricing packages